Patients & Visitors
Shasta Regional Medical Center has built a reputation for Patient Focused and Physician Driven Management. As pioneers in their fields, Shasta Regional Medical Center is committed to its communities, providing primary care to children and families, chronic care to seniors, a range of rehabilitation services including occupational and environmental health programs, as well as promoting healthy living, disease prevention and home care services. Our locations offer a variety of excellent patient services. Please select the location you wish to learn more about from the list on the left to be taken to the patient information specific to that location.
Patient Safety
Shasta Regional Medical Center is committed to excellence. A very important part of
that excellence is our commitment to your safety. Patients who are more involved
with their care in the hospital tend to do better and stay safer. By working together
with physicians, nurses and other hospital staff, you can lower your risk of injury and
make your hospital stay as safe as possible.
Patient Privacy/HIPAA
Shasta Regional Medical Center follow the privacy requirements set forth by the
federal government under the Health Insurance Portability and Accountability Act
(HIPAA) as well as state law. For more detailed information about our privacy
practices and compliance efforts, please read our Privacy Policy.
Joint Commissions' Public Notice Regarding Safety & Quality of Care
A patient of Shasta Regional Medical Center has the right to express to any staff member, the Patient Advocate or a state agency, at any time, and without retaliation, a complaint or a grievance concerning care and treatment while in the hospital. Concerns about patient service or comfort should be directed to:
If concerns cannot be resolved through the hospital, a patient, family member, community representative or employee of Shasta Regional Medical Center has the right to notify Joint Commission regarding the quality of care provided, safety of care provided, or safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters may notify Joint Commission via any of the following methods:
Phone: 1-800-994-6610
Fax: 1-630-792-5636
Email: complaint@jointcommission.org
Mailing Address:
Division of Accreditation Operations
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181